Show Don’t Tell
"Show, don't tell" in project management refers to
the practice of demonstrating or providing evidence of progress, success, or
challenges through tangible actions, data, or visual representations rather
than simply describing them verbally or in written reports. It's about
presenting concrete evidence or examples that support the project's status or
outcomes.
Here's how "show, don't tell" applies in project
management:
- Visual
Reporting: Instead of just stating progress in a report, use visual
aids like Gantt charts, dashboards, or graphs to illustrate project
milestones, timelines, resource allocation, and progress trends. Visual
representations often convey complex information more effectively than
lengthy explanations.
- Demonstrate
Success: Rather than merely stating project success, showcase
deliverables, prototypes, or completed phases to stakeholders. Let them
see tangible results or functional prototypes to understand progress and
achievements.
- Metrics
and KPIs: Use key performance indicators (KPIs) and metrics to
objectively demonstrate performance. For instance, show how a change in a
process improved efficiency by X%, or how a software update reduced errors
by a specific number.
- Regular
Demonstrations: Conduct regular meetings or demonstrations to showcase
ongoing work. This could involve showcasing new features of a product,
updates on the development process, or mock-ups of designs to provide
stakeholders a firsthand look at progress.
- Lessons
Learned: Instead of just discussing lessons learned at the end of a
project, document and share specific instances or experiences that led to
improvements or changes. Use real examples to illustrate how lessons were
applied and what impact they had on the project.
By applying the "show, don't tell" principle in
project management, teams can communicate more effectively, provide
stakeholders with clear and tangible evidence of progress, and ensure a deeper
understanding of project status, achievements, and challenges. This approach
fosters transparency, enhances communication, and builds trust among project
stakeholders.